Q’s and A’s
Here are some frequently asked questions:
- Are there membership fees?
- Will I have to buy vegetables I don't want?
- How do I order?
- When and how do I pay?
- When and Where do I pick up my order?
- Why Support Locally Grown?
- How can I sell through this market?
- Are there taxes or other charges added to my order?
- Oh no! I forgot to pickup my order! Now what?
- How do I create an account?
And here are some answers:
Are there membership fees?
We are not charging membership fees at this time. We want you to try out our market and come back to shop with us. So, go ahead and set up your account with no added fees.
Will I have to buy vegetables I don't want?
Unlike some co-ops, buying clubs, or CSAs where everyone gets the same box of stuff (and you don’t know what you’re getting until you get it), with Locally Grown you get to order what you want, in the quantities that you want, from the farms that you want. The weekly email lists the produce, milled products, fresh flowers, and artisan goods available that week, and you can browse the items on this website before you place your order.
As we grow, in addition to our “choose your own” products, we may open our market to provide CSAs a platform for them to connect with our customers.
How do I order?
Each Saturday evening, a list of available products will be sent to all of our registered customers by e-mail. Customers must place their order for the week no later than Monday at 8:00 p.m. Orders can be placed here on our website. Orders through this web site is our preferred method as it is designed to reduce the amount of time it takes us to process orders as well as provide you with detailed information about our products.
When and how do I pay?
When you place an order, you are committing to paying for those items ordered. We take payment in several ways:
1. You can pay into your account in advance ( via check, cash, Venmo, Zelle, or credit/debit card), and draw down over time. This is a very convenient method, since you only have to think about it every once in a while, but you can also:
2. Pay via Venmo to @monroelocallygrown. Or:
3. Pay via Zelle to email@example.com. Or:
3. Pay via cash, check, or credit/debit card when you pick up your order.
If you pay via credit or debit, we will add on 3.5% to cover our processing costs. Cash, check, and Venmo are free.
We will pay the growers for you on your behalf. If you fail to come pick up your items, you will still be expected to pay the amount due.There will be one total for all items ordered. Payment will either be drawn from your account or collected when you pick up your order. This makes processing and pick up so much more efficient and quick for our customers, staff, and growers. This also allows you to make only one payment, even if you are ordering from multiple growers.
Due to changes in the Federal Food Stamp program, we are no longer able to accept EBT.
*The growers harvest items for you, so if you fail to come pick up your items, you will still be expected to pay for your order. We can not hold or deliver your items.
When and Where do I pick up my order?
From 4:30-7:00 PM on Wednesdays, customers can pick-up their items at
The Walton County Agriculture Education Center
1208 Criswell Road
Monroe, GA 30655
Your items will be ready for you, so pick up will be quick and easy.
Most shops in Downtown Monroe are open until 6. So while you are in the area, take a stroll around our fabulous downtown area. Great finds, great bites, and great people will be found there!
Why Support Locally Grown?
Enhance your local economy: By purchasing produce and other items from local growers you are providing stability to your local economy through the support of local businesses.
Save natural resources: Buying locally makes you an invaluable link in the process of saving resources such as fossil fuels and packaging materials. Also, we are right here in your community so the expense of transportation and delivery is kept to a minimum.
Provide learning opportunities: Locally Grown supporters provide member growers the means to help educate our community about the importance of sustainable agriculture.
Supporting a way of life: The number of small farms in the United States has decreased dramatically in the last decade. Please help us preserve an honest and worthy means of making a living.
We believe that small, diverse, family-owned farms contribute to society’s overall health.
How can I sell through this market?
If you’ve already created a customer account here, simply go to Our Growers and click on ‘If you would like to sell through this market, please tell us about yourself and a market manager will contact you. This will add you to our system and our market managers will contact you with the next step. We do charge a fee of 13% of your overall sales to cover fees, time, and overhead. Like at a traditional farmers’ market, you do get to set your own prices and list your items as you wish. Contact firstname.lastname@example.org if you would like more information.
Are there taxes or other charges added to my order?
The growers set their own prices, and are all-inclusive, including any taxes (like gasoline at the gas station, or food at the airport). Since the growers are selling directly to you, they (not MLG) are responsible for collecting and reporting sales and other taxes.
Oh no! I forgot to pickup my order! Now what?
Well, I’m sorry we missed you.
About a half hour before we pack up to go home, we’ll call you if you haven’t come yet, using the phone number you tied to your account. If you have a cell phone, use that number!
Most times, we get an answering machine, so if we haven’t reached you when it’s time to go, we’ll try again.
If we still haven’t been able to reach you, your items will be donated or given away! We do not have a means to keep items until the next week, or to deliver them to you. If we were able to reach you on the phone, we may be able to work out an arrangement, but otherwise, your items will be donated or given away!
Since the growers harvested just for you, and (more importantly) since we paid the growers on your behalf when they brought your items to our market, you are still responsible for paying for your items, even if you do not pick them up.
How do I create an account?
You can create an account by clicking on Sign In at the top of the page. Scroll down to “Don’t Yet Have An Account?”. Complete the questions in the “Let’s get started!” section. When finished click the “Create a new account!” button at the bottom of the page. You will then be able to start shopping!